Sportserve forms part of a remarkable group of B2C sports betting and B2B sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide. Along with Sportion, TechSpirit, Standard Focus and Sportelligent, we are the driving force behind the world renowned sports betting company and our flagship brand, Dafabet.

Since launching our global hiring initiative, we now employ over 2,000 people worldwide, offering exciting career paths in Technology, Trading, Operations and Media. We pride ourselves on having a diverse and international culture that embraces the global community and acts locally. We offer office based, hybrid and remote work on permanent and consultancy contracts all over the world, making us the true global employer of choice.

What you'll be getting up to: 

This role is pivotal in ensuring compliance with the Armenian Labor Code, supporting business leaders with HR best practices, and driving employee engagement. The ideal candidate will have a strong understanding of local labor laws, employee relations, talent management, and HR operations to foster a fair and high-performance workplace.

Key Responsibilities:

HR Compliance & Employee Relations:

• Ensure all HR policies, contracts, and procedures comply with the Armenian Labor Code and other relevant regulations.
• Advise managers and employees on labor law requirements, ensuring fair employment practices
• Handle employee relations matters, including conflict resolution, disciplinary actions, and workplace investigations, in compliance with legal standards.
• Serve as a point of contact for labor authorities and support audits or legal inquiries as required.

Strategic HR Partnership:

• Collaborate with business leaders to align HR strategies with organizational objectives.
• Act as a consultant on workforce planning, performance management, and organizational development.
• Provide data-driven insights and HR metrics to support decision-making.

Talent Management & Employee Engagement:

• Partner with managers to identify, develop, and retain top talent.
• Drive employee engagement initiatives, ensuring a positive and productive work environment.
• Support succession planning and leadership development programs.

Performance Management:

• Support the implementation of performance management processes.

HR Operations & Change Management:

• Support HR processes such as onboarding, offboarding, and benefits administration.
• Responsible for utilizing the HRIS (Human Resource Information System) to manage employee data, streamline HR processes, and generate reports for efficient workforce management.
• Contribute to HR projects and initiatives that enhance employee experience and operational efficiency.
• Maintain and update internal tools and tracking in alignment with HR, finance and business needs.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum 5 years of HR experience, with at least 2 years in an HRBP or similar role.
• Strong knowledge of employment laws, HR best practices, and workforce planning.
• Strong knowledge of Armenian labor laws and regulatory requirements.
• Ability to influence and partner effectively with business leaders and employees at all levels.
• Excellent problem-solving, analytical, and decision-making skills.
• Strong interpersonal and communication skills, with a focus on relationship-building.
• Proficiency in HRIS systems and Google Suite.

Preferred Qualifications:

• HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, CIPD) is a plus.
• Experience in a fast-paced, multinational, or highly regulated industry.
• Proven track record in change management and organizational development.

**Applications in English only please

Diversity & Inclusion

We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills and views. The more inclusive we are, the better our work will be. Creating a culture of Equality isn’t just the right thing to do, it’s also the smart thing.