Sportserve forms part of a remarkable group of B2C sports betting and B2B sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide. Along with Sportion, TechSpirit, Standard Focus and Sportelligent, we are the driving force behind the world renowned sports betting company and our flagship brand, Dafabet.

Since launching our global hiring initiative, we now employ over 2,000 people worldwide, offering exciting career paths in Technology, Trading, Operations and Media. We pride ourselves on having a diverse and international culture that embraces the global community and acts locally. We offer office based, hybrid and remote work on permanent and consultancy contracts all over the world, making us the true global employer of choice.

What you'll be getting up to: 

The Access & Configuration Specialist is responsible for managing user access, permissions, and security across systems and applications while overseeing the creation, configuration, and maintenance of back-office templates (e.g., bonuses, emails, notifications). The role includes managing game and wager configurations to ensure smooth operation and compliance with organisational policies.

This multifaceted position requires attention to detail, operational efficiency, and technical expertise. The specialist must also provide 24/7 on-call support for critical issues while maintaining regular office hours.

The number of rest days per week will be determined in accordance with applicable local labour laws.

KEY RESPONSIBILITIES

• Manage user accounts, role-based access, and compliance reviews.
  
  
• Configure and optimize back-office templates, system notifications, and operational settings.
  
  
• Set up and maintain game configurations, ensuring compliance and troubleshooting issues.
  
  
• Support audits, security risk management, and user awareness training.
  
  
• Provide 24/7 on-call support for critical incidents and operational issues.

JOB QUALIFICATIONS

• A college bachelor’s degree is required. Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Fresh graduates are welcome to apply

SKILLS

• Proficiency in-game configuration tools and platforms.

• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.
• Attention to detail and ability to work under pressure.

SKILLS & COMPETENCIES

• High level of integrity and commitment to confidentiality.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Ability to work independently and collaboratively in a dynamic environment.

WORK ENVIRONMENT

• Primarily office-based with regular workday attendance.
• On-call 24/7 to address urgent and critical access, configuration, and game management issues.

**Applications in English only please

Diversity & Inclusion

We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills and views. The more inclusive we are, the better our work will be. Creating a culture of Equality isn’t just the right thing to do, it’s also the smart thing.