Sportserve forms part of a remarkable group of B2C sports betting and B2B sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide. Along with Sportion, TechSpirit, Standard Focus and Sportelligent, we are the driving force behind the world renowned sports betting company and our flagship brand, Dafabet.

Since launching our global hiring initiative, we now employ over 2,000 people worldwide, offering exciting career paths in Technology, Trading, Operations and Media. We pride ourselves on having a diverse and international culture that embraces the global community and acts locally. We offer office based, hybrid and remote work on permanent and consultancy contracts all over the world, making us the true global employer of choice.

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What you'll be getting up to: 

The Access & Configuration Specialist is responsible for managing user access, permissions, and security across systems and applications while overseeing the creation, configuration, and maintenance of back-office templates (e.g., bonuses, emails, notifications). The role includes managing game and wager configurations to ensure smooth operation and compliance with organisational policies.

This multifaceted position requires attention to detail, operational efficiency, and technical expertise. The specialist must also provide 24/7 on-call support for critical issues while maintaining regular office hours.

The number of rest days per week will be determined in accordance with applicable local labour laws.

KEY RESPONSIBILITIES

User Access Management:

• Create, modify, and deactivate user accounts and access rights in line with organisational policies.
• Manage and maintain role-based access controls (RBAC) to ensure users have appropriate access levels.
• Conduct regular reviews of user access permissions to ensure compliance and reduce risks.

System and Application Configuration:

• Design and configure back-office templates, including bonuses, automated emails, and system notifications.
• Regularly update and optimise templates to align with operational and business needs.
• Collaborate with cross-functional teams to implement and maintain configurations for operational efficiency.

Game and Wager Configurations:

• Configure and manage game settings, wager limits, and related operational parameters.
• Ensure compliance with regulatory and internal policies when setting up or modifying game configurations.
• Troubleshoot and resolve issues related to game configurations to minimise operational disruptions.

Compliance and Audit Support:

• Support internal and external audits by providing necessary documentation and reports.
• Conduct periodic reviews of configurations, access permissions, and system settings to ensure ongoing compliance.

Security Awareness and Risk Management:

• Identify and mitigate potential security risks related to access and configuration management.
• Educate users on best practices for access and configuration security.
• Recommend and implement improvements to minimise vulnerabilities.

Incident Response and On-Call Support:

• Respond to critical incidents related to access, configuration, and game settings on time.
• Provide 24/7 on-call support to address urgent operational issues.
• Report to the office during regular work hours for day-to-day responsibilities and collaboration.
  

JOB QUALIFICATIONS

• A college bachelor’s degree is required. Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Fresh graduates are welcome to apply

 Experience:

• Proven experience in access management, system configuration, or IT security roles.
• Familiarity with access management tools and configuration platforms.
• Experience with game and wager configuration management is a strong advantage.
• Knowledge of ticketing systems and IT service management (e.g., Jira, ServiceNow).
  

SKILLS

• Strong understanding of role-based access control (RBAC) and least privilege principles.
• Proficiency in-game configuration tools and platforms.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.
• Attention to detail and ability to work under pressure.

CERTIFICATIONS (Preferred)

• Certified Information Systems Security Professional (CISSP)
• Certified Identity and Access Manager (CIAM)
• CompTIA Security+

SKILLS & COMPETENCIES

• High level of integrity and commitment to confidentiality.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Ability to work independently and collaboratively in a dynamic environment.

WORK ENVIRONMENT

• Primarily office-based with regular workday attendance.
• On-call 24/7 to address urgent and critical access, configuration, and game management issues.

**Applications in English only please

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Diversity & Inclusion

We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills and views. The more inclusive we are, the better our work will be. Creating a culture of Equality isn’t just the right thing to do, it’s also the smart thing.