Sportserve forms part of a remarkable group of B2C sports betting and B2B sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide. Along with Sportion, TechSpirit, Standard Focus and Sportelligent, we are the driving force behind the world renowned sports betting company and our flagship brand, Dafabet.

Since launching our global hiring initiative, we now employ over 2,000 people worldwide, offering exciting career paths in Technology, Trading, Operations and Media. We pride ourselves on having a diverse and international culture that embraces the global community and acts locally. We offer office based, hybrid and remote work on permanent and consultancy contracts all over the world, making us the true global employer of choice.

What you'll be getting up to: 

We are seeking a highly organized and proactive Junior Operations Executive to support the day-to-day management and smooth functioning of our operational activities. This role involves overseeing processes, managing projects, coordinating with different departments, and ensuring efficiency in service delivery. The ideal candidate is detail-oriented, analytical, and able to manage multiple tasks in a fast-paced environment.

Key Responsibilities:

• Operational Support: Assist in planning, managing, and executing operational activities to ensure organizational efficiency.
• Project Management: Oversee and manage specific projects from initiation to completion, ensuring they are delivered on time, within scope, and within budget. Develop project plans, allocate resources, and coordinate with relevant stakeholders to achieve project goals.
• Process Improvement: Identify areas for improvement and recommend streamlined workflows to optimize productivity and reduce costs.
• Data Analysis & Reporting: Monitor operational data, generate regular reports, and provide actionable insights to senior management for informed decision-making.
• Quality Assurance: Ensure that all operations comply with company policies and maintain high standards in quality and service delivery.
• Collaboration: Work closely with various departments, such as finance, HR, and customer support, to ensure alignment with operational and project goals.
• Customer Support Management: Handle escalated customer service issues and ensure timely and effective solutions.
• Inventory and Resource Management: Oversee the allocation and usage of resources and materials to prevent shortages or inefficiencies.
• Compliance & Documentation: Maintain accurate records of operational processes, monitor compliance with internal and external policies, and ensure adherence to safety and security guidelines.

Qualifications:

• Bachelor’s degree in Business Administration, Operations Management, Project Management, or a related field.
• Recent graduates are welcome to apply.
• Strong analytical, project management, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office, project management tools, and familiarity with operations management software.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

Key Skills:

• Project Management: Ability to plan, execute, and monitor projects effectively, with a focus on meeting deadlines and achieving objectives.
• Detail-Oriented: Attentive to all aspects of operational and project processes, dedicated to maintaining high standards.
• Problem-Solving: Able to identify issues and implement effective solutions.
• Organizational Skills: Skilled in time management and prioritization, able to handle multiple tasks and projects with efficiency.
• Team Collaboration: Works well within a team environment and effectively collaborates with cross-functional departments.
• Adaptability: Able to quickly adapt to changing operational and project needs and challenges.

Schedule - Monday to Friday ( 9am to 6pm)

**Applications in English only please

Diversity & Inclusion

We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills and views. The more inclusive we are, the better our work will be. Creating a culture of Equality isn’t just the right thing to do, it’s also the smart thing.