Fraud and Risk Operations Manager
Sportserve forms part of a remarkable group of B2C sports betting and B2B sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide. Along with Sportion, TechSpirit, Standard Focus and Sportelligent, we are the driving force behind the world renowned sports betting company and our flagship brand, Dafabet.
Since launching our global hiring initiative, we now employ over 2,000 people worldwide, offering exciting career paths in Technology, Trading, Operations and Media. We pride ourselves on having a diverse and international culture that embraces the global community and acts locally. We offer office based, hybrid and remote work on permanent and consultancy contracts all over the world, making us the true global employer of choice.
Responsibilities:
- Lead and manage risk and fraud operational teams, including identifying and mitigating risks related to cryptocurrency transactions, player activities, and financial transactions.
- Develop and implement effective fraud prevention strategies, processes, and technologies to detect and prevent suspicious activities.
- Conduct in-depth investigations of suspicious transactions, chargebacks, and fraudulent behaviours, and escalate cases when necessary.
- Collaborate closely with internal teams to ensure a unified approach to risk management. Prepare detailed risk and fraud reports for senior management, providing insights and recommendations on risk mitigation strategies.
- Mentor and oversee junior team members, ensuring efficient task management and professional development.
- Stay up to date with the latest fraud trends, tools, and technologies in both the cryptocurrency and gaming sectors.
Requirements:
- Proven experience in a Risk and Fraud Management role within an online gaming environment.
- Strong understanding of Non-regulated market restrictions and the associated risks and challenges. Basic understanding cryptocurrency, blockchain technologies, and the associated risks and challenges.
- Hands-on experience with fraud detection systems, and risk management frameworks. Strong analytical skills and attention to detail, with the ability to identify trends and potential threats through data.
- Excellent communication and reporting skills, with the ability to present complex data and findings to non-technical stakeholders.
- Comfortable working in an effective startup environment where flexibility and adaptability are key. Leadership experience with the ability to mentor and manage a number of small teams in different countries.
**Applications in English only please
Diversity & Inclusion
We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills and views. The more inclusive we are, the better our work will be. Creating a culture of Equality isn’t just the right thing to do, it’s also the smart thing.
- Department
- Fraud & Risk
- Locations
- Tbilisi Georgia, Yerevan Armenia
- Remote status
- Hybrid Remote
- Employment type
- Full-time
- Job Level
- Manager
- Work Setup
- Hybrid
Fraud and Risk Operations Manager
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